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Privacy Policy

We consider the protection of privacy and personal data to be our primary responsibility. We process Buyer Personal Data transparently, lawfully, and store it for as long as is necessary for the purposes for which it is processed. We only process personal data in a manner that ensures protection from unauthorized or unlawful processing and from accidental loss, destruction or damage.

What data do we process?

For the purposes described below, we process the following categories of personal data:

• identification data: name, surname, date of birth, permanent address, delivery or other contact address, contact details: telephone, mobile phone, e-mail address, other personal data necessary for the performance of the contract: bank account number, details of ordered products, data about complaints, data from your communication with us: messages you send us and records of telephone calls.

For what purposes do we process personal data?

We process your personal data either with your consent or without your consent based on the performance of the contract because it is required by law or because of our legitimate interest.

Its about processing personal data

for the purposes of performing the contractual relationship and handling your complaints, [for]direct marketing, [for]our statutory obligations, [for]for the purposes of our legitimate interests, in particular to improve the quality of our services.

Use of cookies
We use cookies on our sites, in particular to ensure the functionality of the site, measure and analyze traffic, and personalize the site.

How is your personal data processed and to whom do we share it? We process the personal data described in this document as a personal data controller. We always do so with regard to their maximum security and processing in accordance with applicable legislation. We keep data from orders for 5 years after the order is processed. We never disclose your data to third parties for any other purpose.

In most cases, this is the personal information you have given us as part of your order, your registration with the customer system, electronic or telephone communication, or your visit to our facility.

What are your rights?

Under the Privacy Act you have:

• the right to access your personal data and make a copy of the personal data we process, the right to correct and supplement your personal data if you find that we are processing incorrect or inaccurate personal data , The right to have your personal data deleted. We will do so, unless it is contrary to applicable law and our legitimate interests, if the right to restrict the processing of your personal data. At your request, we may restrict the handling of your personal data under certain legal conditions, if applicable, to the right to portability. In the event that we process your personal data with your consent or for the purpose of performing the contract, you have the right to transfer such personal data to another controller, the right to object to the processing of personal data we process for our legitimate interest If you have any doubts about compliance with the obligations related to the processing of personal data, you can contact our company or the Office for Personal Data Protection, more information about your rights is available on the Internet. website of the Office for Personal Data Protection (https://www.uoou.cz/6-prava-subjektu-udaj/d-27276).